photo credit:https://commons.wikimedia.org/wiki/File:Thank_you_001.jpg
As a recent new patient of CTL Dental, I was really nervous about my first appointment. I have struggled with anxiety ever since I can remember, and I hadn’t seen a dentist in at least 12 years with my previous experiences not being great.
However, I bit the bullet and contacted Claire and the team and expressed my concerns and
anxieties, and right from the off, the team were incredible. I was talked through what would happen, my mind put at rest, and I arranged an appointment.
From arrival to leaving, I couldn’t praise all the team at CTL dental anymore. In the middle of a pandemic, it was clear that every effort to put my safety first was taken, and the staff were lovely.
I was examined by Claire, who took real consideration to explain everything to me, and checked constantly that I was ok. I played ‘Where’s Wally’ with the poster on the ceiling above the chair, which really distracted me.
Luckily, my teeth were in decent condition, and no treatment was needed, but I wouldn’t be half as fearful now as I was. I signed up the the CTL Dental plan, so I will now get regular check ups every six months as standard.
Friendly staff, great practice, parking right outside, and most importantly peace of mind!
Thank you to you all- SG Feb 2021
Some other comments made recently:
SS 28/01/2021 A new patient said she felt really comfortable in her treatment today. She was extremely nervous beforehand.
SH 28/01/2021 Pt called today really upset as she had been turned away from another dentist in the area in a very nasty manner. We have booked her in for an appointment with us and she was very grateful for the kind manner with which she was dealt.
AU 16/02/2021 That was a very pleasant dental experience, I feel very well cared for. Patient said treatment was so relaxing today, he almost fell asleep.
HR 19/02/2021 Really pleased with James care, he did a thorough explanation about the extraction process and the after care advice which was really helpful. Also the extraction went really well.
SH 18/02/2021 Really happy with how lovely the environment is here. Its clear we all really care. Jess was an angel on the phone, and if it hadn’t been for her, she never would have made it to the dentist. She made her ‘feel like a person again!’
CP 11/03/2021 This patient came in with a broken veneer and we were able to see her that day. She said – ‘’Chloe on reception has a very lovely nature’’
At CTL Dental we specialise in offering a caring approach to nervous patients. We also offer the full range of treatments you can expect in a dental practice, as well as many advanced or specialist treatments using many of our high tech pieces of equipment (eg Laser, Nucalm, Intra oral scanners) and Claire's advanced qualifications and many years of referral experience. If you would like to visit us give us a bell on 01748 850607 or email ctldental@gmail.com. Visit our site to see more about the treatments we offer.
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